Status Telemetry
Last updated: September 1, 2026
Service Availability
UpScore runs on Vercel's globally distributed edge network with data stored in Supabase. Our goal is 99.9%+ uptime for the dashboard, API, and job alerting pipeline.
Telemetry We Track
We monitor request latency, error rates, job sync health, and alert delivery success across all channels. This telemetry is used to keep the service healthy and is never used to profile individual users.
Outage Responses
In the event of an incident, our team responds to restore service as quickly as possible. Critical failures are investigated immediately and fixes are deployed through our standard CI/CD pipeline.
Maintenance Windows
Scheduled maintenance that may cause downtime is announced in advance through the app or by email whenever possible. Maintenance is generally scheduled during off-peak hours.
Reporting Issues
Experiencing an issue? Contact hello@getupscore.com with details so we can help quickly.